Privacy Policy
Last Updated: August 21, 2026
At Root2Global, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, requesting product information, requesting samples, or making business inquiries.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name and contact details
- Email address
- Phone or WhatsApp number
- Company name and business details
- Billing or shipping information, where applicable
- Product requirements and inquiries
- Information provided through contact, quotation, sample, or inquiry forms
We may also automatically collect limited technical information such as browser type, device information, IP address, and website usage data.
2. How We Use Your Information
Root2Global may use your information to:
- Respond to product and business inquiries
- Provide quotations and product information
- Process sample requests
- Communicate regarding orders and shipments
- Provide export and product documentation where applicable
- Improve our website, products, and services
- Maintain business and communication records
- Comply with applicable legal and regulatory requirements
We do not use your information for purposes unrelated to our business activities without an appropriate basis or your consent where required.
Root2Global does not sell or rent your personal information.
3. Information Sharing & Disclosure
We may share relevant information with trusted service providers, logistics partners, documentation providers, payment service providers, or other business partners when necessary to provide our services or process a transaction.
We may also disclose information where required by applicable law, government authorities, courts, or regulatory bodies.
4. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
5. Cookies & Website Tracking
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, analyze website traffic, and enhance user experience.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Your Rights & Contact Information
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
For privacy-related questions or requests, please contact:
Root2Global may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last Updated" date.